There are a lot of people who can sell you a new car. But in order to have the best experience, there are a number of factors which quickly disqualify many people and also help some people stand out.
This article is written to help you find the person who is the most knowledgeable, and actually capable of giving you the best pro’s and con’s – and help you get the best value on a new car. No matter whether you are leasing or buying the car.
To begin, it is helpful to know which brand of car or cars you are interested in. Think about the different factors that are important to you. For us, we decided on a Honda Accord because it was the best combination of safety, price and feeling like a luxury car. It has been a great car to take on long drives and combines reliability, good gas mileage and comfort for our family of four.
The good thing was I’d done the research in advance and had narrowed it down to this car and one other. When we went to the other dealership we stood around for a bit, looked at some cars and when no one talked to us we left. When we went to Great Lakes Honda near Chapel Hill Mall in Akron, we found it a much more engaging experience.
We were a bit lucky to meet Lynn Snoderly. She is a top 1% award winner nationally for Honda for sales and service. She never pressured us, made sure we understood everything and answered all our questions. Plus, my wife does not like being “sold” stuff so she asked a lot of tough questions. In the end we bought a Honda Accord from Lynn and had a great experience. However, that alone would not be much of a story. Two years later we were in the market for a new car for our daughter. We’d never leased before but decided on that option so she would have a dependable car in college.
I saw a great deal at another Honda dealership. I contacted them, and they wanted me to come in right away. Because it was over an hour drive, I decided to call around a bit. Lynn took my call right away and told me that was not the best deal out there. She saved us a lot of money. It turns out, if you call several dealerships you will get different offers and Lynn knew right away what was the best options based on our family’s needs. She saves us a long drive as well as money on the exact same car. Again, someone with a high degree of integrity, knowledge and experience is going to be able to match your needs better than a sales person just trying to close a deal by the end of the month.
So how do you spot a new car sales person who is experienced and able to help you better?
- Ask them how long they have worked there. Sure, new people need a break, but a very new person may not be aware of all the possibilities for you.
- If someone tries to rush you or force you to make a fast decision, they are probably not confident they are making the best offer to you.
- Know what cars you are interested in and why, before you go to the dealership. If they try to steer you away from your preference, ask yourself if they are trying to help you or if they are simply trying to upsell you something you do not need.
- Look for added fees and surprises in the offer. Make sure they clearly explain what any added expenses are and if expenses seem to be piles on, you may want to look around at another dealer.
- Don’t trust an advertised sale to be the best offer you can get. Ask what other offers there are and call other dealerships if you do not love the offer they are giving you.
- If you call first, remember they want you to come in so they can try to close the sale right away. That is their job, but they also should be worried about it being a win for you and a win for them. When everyone is happy, you are more likely to come back and buy again. (And recommend your friends)
If you are buying a Honda in Northeast Ohio, compare what Lynn Snoderly – (330) 310-7376 – at Great Lakes Honda has to offer to any other offer you get. If you are buying another type of car, use the general guidelines in this article to find someone with the same high level of caring and experience to help you get the best deal on the best car for you.